Senior Process Improvement & Project Manager


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive Salary plus benefits

Closing Date

04/01/2019 23:45

About the Role

We’ve a new role within the Central Planning team as our Senior Process Improvement & Project Manager, responsible for identifying and driving clear and consistent processes and ways of working within Trading whilst supporting and influencing the business to drive change. This role will require the successful candidate to work across a range of tasks simultaneously and independently with minimal instruction. We’re looking for a strategic thinker, who can assess a situation and put together a remedial plan of action, organising resources to execute that plan.

  • Ensure new and improved processes introduced across Trading are sustained, supporting end users to become self sufficient and establishing consistency and routine to business as usual activities.
  • Take accountability for process packs and maps by capturing new/current processes and ways of working and recommending process change and improvements, driving clear and transparent processes to enable change to be managed effectively
  • Have full awareness of upcoming business process and system changes through a network of peers and positively challenge the team and management to drive consistent processes and ways of working.
  • Lead business engagement with the Trading teams to gain buy in, continually reviewing improved processes and gaining regular feedback from key stakeholders.
  • Initiate and drive process improvements both within Trading and across multiple business functions where required; scoping, defining and consulting on change and business cases.
  • Drive training and up-skilling of the business in process improvement methodologies

About You

  • Proven experience of delivering multiple process improvement initiatives across a variety of business functions
  • Ability to confidently present to stakeholders of all levels including board level
  • Highly motivated, result driven with a proactive and flexible attitude to change.
  • Strong Microsoft Office & Visio skills
  • Excellent time management, planning and organisational skills with the ability to prioritise workload to deliver to tight deadlines
  • Exceptional relationship management ability.
  • Lean Six Sigma certification or similar would be desirable



Your place in our world

Head of Central Planning
Senior Process Improvement & Project Manager
Process Improvement & Project Team